Verify your Meta Business Portfolio
Business verification confirms your company's legitimacy and unlocks enhanced messaging capabilities, additional senders, and profile visibility.
While businesses can start messaging customers immediately after the sender registration process is complete, verification enhances your account capabilities and unlocks advanced features for scaling your WhatsApp business communication.
WhatsApp Business Account Registration
This process is entirely handled by Meta. Kudosity will help where possible, but Meta owns the process completely.
Benefits of Business Verification
Business verification provides the following benefits:
- Scale business-initiated conversations: Engage with more customers and gradually scale your messaging capacity as your business grows.
- Respond to unlimited customer-initiated conversations: No restrictions on inbound message responses.
- Enhance business credibility: Following business verification, your display name will become visible to customers in the WhatsApp client.
- Register additional phone numbers: Verified businesses can add multiple phone numbers under their WhatsApp Business Accounts (WABAs).
Required Documentation
When you are ready to verify your business, the Kudosity team will guide you through the Meta verification process from Business Manager's Security Center.
You'll be asked to:
- Provide your legal business name, address, phone number, and website
- Choose a verification method (email, phone, or domain)
- If your business isn't listed, you'll need to upload documentation to confirm your details
Legal Business Verification
| Accepted | Not Accepted |
|---|---|
| • Business license • Certificate of formation or incorporation • Business tax or VAT registration certificates | • Utility bill (phone, electricity, and so on) • Invoices • Purchase orders • Self-completed declaration about the company • Tax returns filed by you or your company • Bank statement • Printout of website • Other documents, such as company flyers, or letterhead |
Business Address and Phone Number Verification
| Accepted | Not Accepted |
|---|---|
| • Utility bill (phone, electricity, and so on) • Bank statement • Business license • Certificate of formation or incorporation • Business tax or VAT registration certificate | • Invoices • Purchase orders • Self-completed declaration about the company • Tax returns filed by you or your company • Printout of website • Other documents such as company flyers, or letterhead |
Troubleshooting & Suport
If you experience issues during verification:
- Refer to Meta’s troubleshooting guide
- Or reach out to your Kudosity Account Manager or Kudosity Support
After verification, certain business portfolio details become locked and cannot be changed. These include the business's legal name, country, phone number, website address or tax ID. You will also not be able to edit business details of a verified business portfolio used for a WhatsApp Business account.
Updated 4 days ago